This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Possible job titles include:
bar supervisor or team leader
concierge
duty manager
food and beverage supervisor or team leader
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
shift manager.
Description:
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Possible job titles include:
bar supervisor or team leader
concierge
duty manager
food and beverage supervisor or team leader
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
shift manager.
All statistics are supplied by the National Centre for Vocational Education Research
The RPL process typically takes up to 4 weeks from the submission of sufficient evidence.
Support and GuidanceThroughout the RPL process, you will receive guidance and support from our experienced assessors and support staff to ensure a smooth and successful assessment.
Start Your Journey TodayTake the first step towards formalizing your skills and advancing your career. Contact us for a free consultation and begin your RPL process now.
- Contact us for a free consultation to discuss your eligibility and the RPL process.
- Complete a preliminary skills assessment to identify your competencies.
- Gather and submit documentation and evidence of your skills and experience.
- Our assessors will guide you on the types of evidence required.
- Our registered training organization (RTO) partners will review your submitted evidence.
- You may be asked to provide additional information or undertake practical assessments if needed.
- Once your evidence is reviewed and competencies are confirmed, you will be awarded the relevant Certificate.
- Receive your nationally recognized qualification and certification documents.
The RPL process typically takes up to 4 weeks from the submission of sufficient evidence.
Throughout the RPL process, you will receive guidance and support from our experienced assessors and support staff to ensure a smooth and successful assessment.
Take the first step towards formalizing your skills and advancing your career. Contact us for a free consultation and begin your RPL process now.